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Rebooting Wondrwall Light Switches

How to safely perform a soft reset of your Wondrwall light switches using your home’s lighting circuit breakers.

Performing a Soft Reset

A soft reset restores normal operation to your Wondrwall light switch by cycling power at the fuse board. It resolves minor software issues without erasing any of your settings or data.

  1. Locate Your Fuse Board: Head to your fuse board or electrical panel. You’ll find a set of circuit breaker switches there.

  2. Identify the “Lighting” Circuit Breakers: Look for the circuit breakers specifically labelled as “lighting.” There may be more than one, usually one per floor or part of the home.

  3. Flick the Switches Down: For each “lighting” circuit breaker, switch it to the off position. Hold it off for at least 5 seconds. This cuts power to the Wondrwall light switch.

  4. Restore Power: After the 5-second interval, flick the circuit breaker switches back up (on position). This restores power to the switches.

  5. Confirm No Data Loss: Your settings are not affected by this process. All your information is safely stored on the device and in the Wondrwall cloud.

  6. Wait for the Reboot to Complete: The Wondrwall light switch will now reboot. This typically takes up to 60 seconds. Once it is back online, it should operate as usual.

If your Wondrwall light switch continues to display abnormal symptoms, it’s time to seek further support. Contact the Wondrwall Technical Support team for assistance.

This soft reset process is designed to resolve minor software issues. If the problem continues, the Wondrwall support team will guide you through further troubleshooting steps.